Updated: May 8, 2020 at 4:12 PM
We hope this message finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Your patience and understanding regarding our limited care over the last six weeks has been greatly appreciated. We are pleased to inform you that Scott Orthodontics is re-opening on May 11, and if you missed an appointment during our closure, your next orthodontic appointment has been rescheduled. You will receive a letter in the mail, and a text message or an email (if you are opted-in) with your new appointment time. If this time does not work for you, please call our office at (863) 709-1941 to reschedule.
Infection control has always been a top priority for our practice, and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Scott Orthodontics follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to these agencies’ recommendations. You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff.
• Please do not enter the office until your assigned appointment time.
• Do not come into the office if you or the patient have been sick with a fever, cough, or flu-like symptoms, or if you have been around anyone who has been sick.
• Only the patient plus one guardian will be allowed to enter the office. The patient will be asked three screening questions and temperature will be taken. Once this is complete, the guardian will be asked to wait in the car. Adult patients must come alone to appointments.
• Patients under 18 will receive an Appointment Summary Sheet to share with his/her guardian after the visit. As always, if you have any questions or concerns after reviewing the Appointment Summary Sheet, please call.
• New patients will be allowed to have one guardian come in for the initial appointment to discuss treatment options. Guardians should wear a mask into the office if possible. Patients are not required to wear masks.
• We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
• You may see that our waiting room will have a limited number of chairs and will no longer offer magazines since those items are difficult to clean and disinfect.
• Appointments will be managed to allow for social distancing between patients. That might mean that you are offered fewer options for scheduling your appointments.
• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time. If we are not able to get you in for the appointment immediately after check in, you may be asked to wait in the car.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Gregory P. Scott, DDS, MS
Jonathan D. Scott, DMD, MS