Updated: July 18 at 10:35 AM
We hope this message finds you and your family in good health. Our community has been through a lot over the last few months. While many things have changed, one thing has remained the same: our commitment to your safety.
Your patience and understanding regarding the changes to our policies is greatly appreciated. Infection control has always been a top priority for our practice. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Scott Orthodontics has always followed infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We stay up-to-date on any new rulings or guidance that may be issued, and we do this to make sure that our infection control procedures are current and adhere to these agencies’ recommendations.
In an effort to keep our patients and staff safe and healthy, we have implemented the following new policies:
• Please do not enter the office until your assigned appointment time.
• Do not come into the office if you or the patient have been sick with a fever, cough, or flu-like symptoms, or if you have been around anyone who has been sick. We will be happy to reschedule your appointment if you have any conern that you are sick or might have been exposed to COVID.
• Only the patient plus one guardian will be allowed to enter the office. The patient will be asked screening questions and temperature will be taken. Once this is complete, the guardian will be asked to wait in the car. Adult patients must come alone to appointments.
• Patients under 18 will receive an Appointment Summary Sheet to share with his/her guardian after the visit. As always, if you have any questions or concerns after reviewing the Appointment Summary Sheet, please call.
• New patients will be allowed to have one guardian come in for the initial appointment to discuss treatment options. Guardians should wear a mask into the office.
• We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
• You may see that our waiting room will have a limited number of chairs and will no longer offer magazines since those items are difficult to clean and disinfect.
• Appointment times will be managed to allow for social distancing between patients. That might mean that you are offered fewer options for scheduling your appointments.
• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time. If we are not able to get you in for the appointment immediately after check in, you may be asked to wait in the car.
We look forward to seeing you and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. Thank you for being our patient. We value your trust and loyalty and look forward to welcoming our patients, neighbors and friends.
Gregory P. Scott, DDS, MS
Jonathan D. Scott, DMD, MS